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Guarantee and return

The order of return of goods

  • It is possible to return the goods of proper quality to the store (or exchange it for another similar one) if the following conditions for returning the goods are met:
  • This product is not in the list of goods that are not subject to exchange and return.
  • The product was not used, and retained the form in which it was purchased, as well as packaging.
  • There is a cash or sales receipt.
  • Less than 14 days have passed since the purchase of the goods.

https://zakon.rada.gov.ua/laws/show/172-94-%D0%BF#Text

All medical devices are guaranteed in accordance with the requirements of the legislation of Ukraine (from 1 to 5 years depending on the type of medical equipment). The warranty period is indicated directly in the description of each device. The warranty card (with all the necessary seals) is filled out directly during the transfer of goods to the buyer.